Apanta handles client data with care. Everything you discuss with a practitioner is subject to professional confidentiality. This means that your practitioner is not allowed to talk to others about what has been discussed with you.

Apanta never passes on information about you to third parties or those who are not involved in your treatment. Information sharing is never without your explicit written permission. Apanta adheres in all cases to the requirements of the General Data Protection Regulation (in Dutch: AVG).

When is a practitioner allowed to talk about a client with others?

A condition for responsible specialist care is that a client's situation is always discussed in a multidisciplinary treatment team. This is a team that, in addition to being a basic psychologist, also includes a psychiatrist, psychotherapist or GZ psychologist. Working in multidisciplinary teams is a requirement of health insurers. Everyone participates in the multidisciplinary consultation (MDO) based on their own vision. In this way we derive better treatment options together. Everyone gives their own input to achieve optimal care and so as not to overlook anything. We also keep the General Practitioner informed of the progress of your treatment, unless of course, you specifically object to us doing so.

Access to files

During the treatment we keep a file with all treatment data. Clients have the right to inspect their own file. If others want to view the file, they will need your permission. This can also be retracted at a later date. Each file is kept for 15 years. If you want to request your file, contact us. 

Consent from your partner

If your partner is also involved in your treatment, you may not view your partner's data without their permission. Of course, this works both ways. 

Documents related to privacy

The rights and obligations of clients and practitioners are included in the Medical Treatment Agreement Act (WGBO) Wet op de Geneeskundige Behandelingsovereenkomst (WGBO). This law regulates, among other things, the right to good information about investigations and (intended) treatment, the right to access files and privacy law.